DenaCode, consulting specialised in artificial intelligence

Deploy your AI agent and save time and money.

We are a consulting firm specialised in AI. We design and integrate agents that read your management system, answer customers, fill in documents and update the CRM, measured on results.

Agent at work
  1. Email received: “We need 40 units of item A-220 by Friday”
  2. ERP: A-220 in stock = 64 units, delivery possible Thursday
  3. CRM: customer Rossi Srl, price list B, 8% discount
  4. Draft order ready for approval

What we automate

AI agents on the processes that weigh the most

Over twenty years in major consulting firms and system integrators. We design agents that plug into your systems and work across phone, email, WhatsApp, CRM and ERP, with control always in your hands.

  • Voice agents and contact centres

    They answer the phone at any hour, understand the request, book appointments, open tickets and hand the call to an operator when needed.

    • Banking
    • Insurance
    • Utilities
    • Healthcare
  • Sales and CRM

    They qualify incoming leads, update deals in the CRM, book meetings and prepare follow-ups.

    • Real estate
    • B2B
    • Retail
  • Campaigns and document collection

    WhatsApp and email messages to hundreds of contacts, surveys, document requests and checks, automatic reminders until the file is complete.

    • Lending
    • Insurance
    • Professional firms
    • HR
  • Company knowledge assistants

    Instant answers on manuals, contracts and internal procedures, always citing the source, with permissions for each department.

    • Manufacturing
    • Technical support
    • Services
  • Back-office automation

    Invoices, orders and forms read, checked and recorded in your ERP. The repetitive work goes to the agent, the exceptions to you.

    • Administration
    • Logistics
    • Industry
  • ERP and CRM integration

    Agents that work on real data through APIs and MCP connectors: multi-step workflows, human approval on important actions, every operation logged.

    • Tool calling
    • Human-in-the-loop
    • Action log

What we build

Custom AI agents for your business: they access data under clear rules, keep track of every action and pay back the investment.

  • Operational agents

    Agents that carry out multi-step tasks: they receive a request, check the data, decide and act on your tools, with a person approving when needed.

    • Tool calling
    • Multi-step workflows
    • Human-in-the-loop
  • Integration with ERP and CRM

    We connect agents to ERP, CRM, e-commerce and internal databases through APIs and MCP connectors, so they work on real data, not copies.

    • API REST
    • MCP
    • ERP
    • CRM
  • Company knowledge assistants

    Chatbots and assistants that answer by citing manuals, contracts, data sheets and internal procedures, with permissions by department.

    • RAG
    • Semantic search
    • Cited sources
  • Document and back-office automation

    Data extraction from invoices, orders and forms, email classification, quote and report generation: the repetitive work goes to the agent.

    • OCR + LLM
    • Classification
    • Document generation

From problem to agent in production

Four phases, each with a tangible result. You can stop after the prototype.

  1. Analysis

    We identify a process with a measurable cost and define what the agent must do, with which data and within which limits.

  2. Prototype

    A working agent on real data, for your team to try. If it doesn’t convince you, we stop here.

  3. Integration

    Secure connection to your business systems, permission management, a log of every action and approvals where needed.

  4. Production

    Quality and cost monitoring, improvements based on real use, direct support.

Products already up and running

Ready-built agents that adapt to your systems quickly.

Mutuo Desk

Mortgage files from first contact to complete documents

For credit brokers and mortgage advisors: it contacts clients on WhatsApp and email, collects the mandate details and the file documents, cross-checks them and prepares the PDF bundle for the bank. Already in use at a credit brokerage firm and connected to Casa Lead.

Complete files without chasing anyone

WhatsApp Business · Email · AI interview · Cross-checks · Bank PDF bundle · Human approval

Casa Lead

From first contact to signature, for buyers, sellers and tenants

AI agent for estate agencies: it replies straight away to leads from portals, the website, WhatsApp and phone, books viewings, collects offers signed from a phone and looks after owners and tenants. When a mortgage is needed, it hands the client to the credit advisor through Mutuo Desk.

No enquiry left unanswered

Property portals · Email · WhatsApp · Phone · Website chat · Google Calendar · E-signature · Mutuo Desk · Totem Desk

Totem Desk

Content and clock-ins on your kiosks, from one portal

A platform to manage your clients’ kiosks: videos, images, websites and widgets in scheduled playlists, badge clock-ins sent to the attendance system and remote control of every screen. Connected to Casa Lead to show estate agencies’ properties.

Screens updated remotely, no clock-in lost

Windows and Android kiosks · RFID badges · Widgets · Attendance system · Casa Lead

Condo Desk

Management software and AI agent for property managers

Management software and AI agent for residential property managers: reports and repairs, ownership shares, instalments and reminders, a residents’ portal and automatic replies on WhatsApp, always approved by the office.

Replies to residents within minutes, even after hours

WhatsApp · Residents’ portal · Shares and instalments · Reports · Human approval

Made-to-measure shirt e-commerce with an online configurator

Online shop and five-step tailoring configurator: customers choose fabric, style, details and measurements and order their made-to-measure shirt directly from the website.

The shirt is designed and bought online

WordPress · Custom configurator plugin · E-commerce

Technical documentation in a single file, in 14 languages, always easy to find

From 20 January 2027, machinery instructions must be in the language of the countries where you sell. With Sheaf you drag in a machine’s folder and get one file per language, with cover, index and page numbering, always retrievable from the archive.

Ready for the 2027 Machinery Regulation

Word · PDF · Excel · 14 languages · Searchable archive

From our LinkedIn

Products, news and use cases: the updates we share on our company page.

Follow DenaCode

26 October 2026 · LinkedIn

How much does an AI agent cost for an SME

Initial project, model usage and maintenance: the three cost items of an AI agent and how to work out how many months it takes to pay for itself.

  • #AgentiAI
  • #AutomazioneProcessi
  • #IntelligenzaArtificiale
  • #PMI
  • #ROI

A team of IT consultants with over twenty years of projects for banks, finance and large enterprises.

DenaCode is a consulting firm specialised in artificial intelligence. Our team brings together IT consultants with many years of experience at leading consulting firms and major system integrators, on projects for banks, financial institutions and large enterprises.

Over more than twenty years we have worked on critical systems, complex integrations and sensitive data, to the security and quality standards these sectors demand. Today we bring the same rigour to AI agents.

Our method doesn’t ask you to invest blindly: we start from a process that costs hours every week, measure the savings on a prototype with your data and go into production only when the numbers add up. Every action of the agent is logged and important decisions always stay with you.

What we work with

  • Claude
  • GPT
  • Gemini
  • Open-source models
  • LangGraph
  • Model Context Protocol
  • Python
  • TypeScript
  • PostgreSQL + pgvector
  • n8n
  • Docker
  • Azure
  • AWS

Partner

Corporate videos and presentations

Need a video to tell your company’s story, an animation that explains a product or a presentation for your next meeting? We work with Pixelart, a visual communication agency based in Lainate, near Milan.

  • Corporate videos
  • Motion graphics
  • Company presentations
  • Ads and promos
  • Interviews
  • Live events and streaming

One point of contact: we manage the project, Pixelart handles filming, editing and graphics.

Frequently asked questions

The questions companies ask us most often before getting started.

What is the difference between an AI agent and a chatbot?

A chatbot answers questions. An AI agent carries out a task: it reads data from your systems, decides the steps and acts, for example entering an order in the ERP or updating a deal in the CRM. Important actions can require a person’s approval.

Which ERP and CRM systems can an agent integrate with?

Any system with an API, an accessible database or a file export: ERP, CRM, e-commerce, ticketing, email, document archives. Where needed we use MCP connectors or build a dedicated integration.

Does company data stay secure?

Yes. The agent only accesses the data and actions you authorise, every operation is logged, and models can run in a European cloud or on your own servers. With the providers we use, data sent through the API is not used to train models.

How long does it take to get a working agent?

A prototype on real data usually takes 2–3 weeks after one week of analysis. Full integration in production takes 2 to 6 weeks, depending on the number of systems to connect.

What changes for machinery manuals from 2027?

From 20 January 2027 the Machinery Regulation (EU) 2023/1230 applies: instructions must accompany the machine in a language easily understood by users, as determined by each country where it is sold. With Sheaf you prepare complete technical documentation in 14 languages, with layout, codes and measurements identical to the original.

How much does it cost to develop an AI agent?

It depends on the process and the systems involved. After a free first call you receive an estimate for the prototype, a modest cost that lets you check the result before investing in full integration.

Do you only work with companies in Monza and Milan?

No. We are based in Monza and work with companies across Italy and abroad, remotely and, when useful, in person.

Do you have a process that eats up your team’s time?

Tell us in a couple of lines what you’d like to automate. We’ll reply within one business day with an initial feasibility assessment, with no obligation.

DenaCode · based in Monza (Italy) · projects across Italy and Europe

What do you need?